P2PS Limited

P2PS Limited specialise in the recovery of debts that were originally created via peer-to-peer lending services. P2PS uses all reasonable means, including litigation, to recover those debts.

We are structured as a not-for-profit organisation which aims to minimise the costs associated with the recovery of debts and maximise the amount recovered.

Contact

P2PS Limited
PO Box 72095
London
EC4P 4GH

info@p2ps.org.uk
0207 5800 305
Calls may be monitored or recorded.

Frequently Asked Questions

I’ve received a Letter Before Action (LBA) from P2PS Limited, can I avoid court action?

P2PS Limited are committed to reaching a speedy and acceptable resolution to the debts we own and always look to avoid legal proceedings. You will need to contact P2PS and discuss your repayment proposal to clear the outstanding debt.

If an agreement can be reached at this point, no legal action will take place (avoiding court fees and the statutory interest that would be accrued through legal proceedings).

Please note that failure to maintain an agreed arrangement will result in the arrangement being cancelled and legal proceedings being taken.

I’ve received a claim form against me, P2PS Limited are the Claimant, is it too late to resolve the matter?

Even after legal proceedings have been commenced, P2PS are still keen to reach a repayment arrangement for the debt and will listen to offers of payment. At this point repayment arrangements are normally secured under a County Court Judgment (CCJ).

What if I don’t pay the County Court Judgment (CCJ)?

Failure to pay a debt in accordance with a CCJ amounts to a breach of a court order. When a court order has been breached P2PS Limited will be entitled to take enforcement action against you. This can take the form of County Court Bailiffs attending your property, an attachment of earnings or even bankruptcy proceedings being brought against you.

How can I pay P2PS Limited?

Payments to P2PS Limited should be made via BACS to the following bank account details:

Bank Name: Royal Bank of Scotland
Account Name: P2PS Limited
Account Number: 10477106
Sort Code: 16-00-30
Ref to apply to payments: Username given by your initial lender

Complaints Procedure

Formal complaints can be made to P2PS by email, post or telephone, using the contact details above. To enable us to investigate your complaint please ensure your username provided by your initial lender and full name are provided.

P2PS will acknowledge your complaint within one business day and aim to send you a written response within five business days. If you are not satisfied by P2PS’ response, your complaint will be escalated to P2PS’ Director for a final response.

Within four weeks after receiving a complaint, P2PS will send you either a final response or a response which explains why we are not in a position to resolve the complaint and or indicates when we will make further contact.

Complaints that cannot be settled within eight weeks of the date of complaint may ultimately be referred to the Financial Ombudsman Service, who can be contacted by telephone on 080 0023 4567 or at www.financial-ombudsman.org.uk. You also have the right to make a complaint directly to the Financial Ombudsman Service.